GENERAL
  • Q. Why do I need an Agent?
There is nothing to stop a Landlord letting his property without the assistance of an Agent. However, there are many legal requirements that a Landlord has to fulfil, and failure to comply may result in criminal prosecution. Also our vetting procedure of all prospective tenants, which includes a credit search through a reference agency, reduces the possibility of letting to an 'unsuitable' tenant allowing you to make the right choice of tenant.
PROPERTY
  • Q. How much rent will I get for my property?
Economic factors of supply and demand, plus location, accommodation and condition must be taken into account when appraising a property with a view to letting. We provide a FREE MARKET APPRAISAL based on our extensive knowledge of the market place.
  • Q. What type of Tenancy Agreement is used?
In the majority of cases an Assured Shorthold Tenancy will be used initially for a fixed period for residential lettings, however, we are also able to a Rental Agreement for commercial lettings.
  • Q. Who holds the deposit?
With effect from the 6th of April 2007 deposits paid to Westerly Estates Ltd will be protected by the Deposit Protection Service (DPS). The terms governing the DPS including repayment can be found at www.depositprotection.com
  • Q. What is an Inventory/Schedule of Condition?
An Inventory/Schedule of Condition is used as a yardstick by which the condition of the property and its contents are judged at the beginning and end of the tenancy.
  • Q. What happens when my property is empty?
You must advise your insurance company of any period when your property is empty, either prior to a first letting or between tenancies, in accordance with their requirements regarding empty property.
  • Q. Do you inspect the property whilst it is empty?
No - the property would normally only be 'seen' whilst carrying out an accompanied viewing with a prospective tenant.
  • Q. What if a tenant does not pay the rent?
Although we endeavour to ensure tenants are suitable in every way, there may be the odd occasion when a tenant falls into arrears. Payment of rent is monitored through our Credit Control System. Should a serious arrears problem arise there is an effective course of redress through the Courts. Please not that should it be necessary to take legal actions, the cost of doing so is borne by the Landlord. To minimise any loss in such a situation we are able to offer insurance to cover legal expenses.

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TENANTS
  • Q. What if a tenant refuses to leave?
Following the service of notice on a tenant, should they refuse to vacate the property, the matter will need to be settled through the Courts. Please note that our fees do not cover issuing legal proceedings. You, as Landlord, will need to instruct your own solicitor to act on your behalf.
  • How do you vet a prospective tenant?
All applicants go through a vetting procedure including obtaining references from employers, present/previous landlord (if applicable) and bankers. We also have the facility to carry out a Credit Search of applicants.
  • Can I stipulate certain criteria regarding tenants?
We never forget you are the owner of the property. Whist we are happy to take your instructions with regard to restrictions on children, pets, smokers and other requirements you may have, we will not permit discrimination on the grounds of race, colour creed etc.
  • What is the tenant responsible for paying?
In addition to the payment of rent the tenant takes responsibility for the payment of Council tax, water rates, gas, electricity and telephone charges.
  • Is a tenant required to maintain the garden?
The upkeep and maintenance of the garden is the responsibility of the tenant. However, there are times when a Landlord would prefer to arrange for a gardener to maintain the garden whilst the property is tenanted. The cost can be incorporated in the rental value. Obviously it is advisable to provide some equipment for maintaining your garden.
  • What if a tenant does not pay the rent?
Although we endeavour to ensure tenants are suitable in every way, there may be the odd occasion when a tenant falls into arrears. Payment of rent is monitored through our Credit Control System. Should a serious arrears problem arise there is an effective course of redress through the Courts. Please not that should it be necessary to take legal actions, the cost of doing so is borne by the Landlord. To minimise any loss in such a situation we are able to offer insurance to cover legal expenses.
  • What if a tenant refuses to leave?
Following the service of notice on a tenant, should they refuse to vacate the property, the matter will need to be settled through the Courts. Please note that our fees do not cover issuing legal proceedings. You, as Landlord, will need to instruct your own solicitor to act on your behalf.

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